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Learn More With These Helpful Highlands, NC hotel Reviews

Unforgettable experiences result in unforgettable reviews, and we are proud of the collection of thoughtful comments we've received from past guests. If you are considering a visit to our luxurious retreat in the heart of the Blue Ridge mountains, we invite you to peruse the reviews here.
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  Guest   •   March 15, 2020

Outstanding Service, beautiful property.

We stayed 4 nights over the Valentine weekend; 1st trip to Highlands. In researching the Old Edwards property, the multiple options for accommodations can be overwhelming, especially in warmer months. Being February the Spa Suites seemed the best option, and we were not disappointed. The great staff and over the top service were 5 star from arrival to departure. Enjoyed multiple spa treatments during our stay. a dining at Madison's a must, but make reservations in advance. Expensive, but you get what you pay for
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  Guest   •   March 09, 2020

Spa Day

One of the best spas I've been to. We had a couples massage, and it was absolutely perfect. So relaxing! The hot tub was a great spot to relax after massage and even spending some time in the steam room. Tons of different flavored/infused waters. My only complaint was that the amenities in the spa were separated male/female. My husband and I were on our honeymoon and would have loved to spend some time in the hot tub together. However, we did cozy up in one of the quiet reading rooms and listened to the water falls
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  Guest   •   March 09, 2020

Wonderful!

This place is absolutely wonderful! Customer service is on point! Even the bellman was super helpful in making recommendations! We stayed a deluxe king room at the lodge cottages! Far exceeded my expectations! Pictures on website do not paint a true picture! The spa! Oh my goodness! I'm a spa snob and this place was way over the top! I absolutely loved it! Worth every single penny! You will not be disappointed! Area that could improve- I hate to say this because we had a wonderful stay but housekeeping could do a little better. Hair from previous guest was in the bathtub, along with small debris. Debris also on toilet behind the seat cover. Also used coffee pod was still in tray with the new pods. Would any of this stop me from returning? Absolutely not. I'm trying to figure out now when I can go back
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  Guest   •   February 25, 2020

Perfect Romantic Escape

My husband took me on a surprise Anniversary weekend getaway to this beautiful place. From the moment you walk in the door it's magical. The staff is outstanding. We stayed in a cottage and it was so quaint and warm and inviting. The heated floors in the bathroom were the best. The first night we were greeted with giant cookies and the next night there were rose petals, champagne and a lovely anniversary card. It was freezing cold outside, but with the fireplace it stayed cozy in our cottage. We had dinner in the main restaurant Michele's and it was absolutely the best! Can't say enough about what a wonderful weekend we had at this hotel
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  Guest   •   February 24, 2020

Pristine Stay!

Our Falls Cottage room was ready upon arrival. Everything about the room was perfect! Great bed, nice views, beautiful bathroom, nice wet bar complete with refrigerator and Nespresso machine. It snowed about five inches while we were there and the parking lots and side walks were kept very clear. Spa was excellent. Services were great but a bit pricey compared to other resorts where we frequent. Took advantage of the steam and jacuzzi in locker room. A very nice area to relax and get away. Fitness Center was very complete! Very clean and modern. TechnoGym equipment as well a free weights. Lockers and towels along with bottled water was available. Dined at Madison's where we had the trout and vegetables. Service was good along with good meal. Our favorite was Four65 Bistro! Awesome bartender, drinks and food. We also enjoyed drinks in the Hummingbird Lounge. Just a great get-a-way
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