For Immediate Release
June 1, 2007
OLD EDWARDS HOSPITALITY GROUP ANNOUNCES
MAY SERVICE CHAMPIONS AWARDS AND DEPARTMENT OF THE MONTH
HIGHLANDS, NC- Old Edwards Hospitality Group is pleased to announce Service Champions for May 2007 and Department. These recognition programs are utilized to reward and recognize associates who go above and beyond the call of duty to meet and exceed the resort guest’s expectations.
Throughout the year, associates are nominated for the Service Champion Program. Each month, associates are recognized at an appreciation gathering. Associates with the most qualifying nominations are awarded gold, silver and bronze awards with monetary prize equivalents of $250, $100 and $50 respectively. At the end of the year, three Champions are selected from these recipients and prizes are awarded in the gold ($1000), silver ($500) and bronze ($250) categories.
At the monthly Associate Appreciation gathering the following awards were given:
May 2007 Service Champions:
Lawren Tucker, Madison’s and Banquets, Bronze
Tim Hanson, Maintenance, Silver
Danny Chastain, Maintenance, Gold
“By setting goals and rewarding the staff members regularly, we encourage positive motivation and set a standard for excellence that is not only attainable, it becomes second nature. This level of service is what sets us apart as the award-winning property that we have become,” said Mario Gomes, Old Edwards Hospitality Group Chief Executive Officer and General Manager.
Additionally, Gomes announced the Maintenance Department as Department of the Month for May 2007.
The Old Edwards Inn and Spa is located at 445 Main Street, Highlands, NC 28741, 828-526-8008 or 1-866-526-8008. The Old Edwards Hospitality Group, LLC, founded in 2003, includes the Old Edwards Inn and Spa, The Lodge at Old Edwards Inn, Madison’s Restaurant and Wine Garden, The Farm special events facility, Acorns retail shop, Rib Shack, The Laundry and Dry Cleaners at Old Edwards Inn and Miss Priss-Charlotte at Stonecrest.
The Old Edwards Inn and Spa is a AAA-Four Diamond award winner; a member of the National Trust Historic Hotels of America and a member of Boutique-the newest brand within Preferred Hotel Group. The property is a Recommended Hotel in Condé Nast Johansens Recommended Hotels, Inns and Resorts Guide for2005, 2006 and 2007 and was nominated for Most Excellent Inn 2006 and 2007. Madison’s Restaurant and Wine Garden received Wine Spectator magazine’s Award of Excellence in 2005 and 2006. The Lodge is a AAA-Four Diamond award winner for 2008.
For more information, contact:
Cynthia Gomes
Old Edwards Hospitality Group
828-787-2605 or cgomes@oldedwardsinn.com
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